Privacy Policy

1. Introduction

Kaziranga Voyage ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information: When you book a tour or interact with us, we collect:

• Full name, email address, and phone number
• Mailing address and residential country
• Date of birth (for booking purposes)
• Passport information (if provided for visa assistance)
• Payment information (credit card details are handled securely by payment processors)
• Travel preferences and dietary requirements
• Communication history and inquiries

Technical Information: We automatically collect:

• IP address and browser type
• Pages visited and time spent on our website
• Referring and exit pages
• Device information and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process and complete your bookings
• Send booking confirmations and updates
• Provide customer support and respond to inquiries
• Arrange accommodations, transportation, and tours with third parties
• Send promotional emails and newsletters (with your consent)
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal obligations
• Analyze website traffic and user behavior

4. Information Sharing and Disclosure

Third-Party Service Providers: We share your information with:

• Airlines, hotels, and accommodation providers
• Tour operators and guides
• Transportation companies
• Payment processors and financial institutions
• Visa processing centers (if applicable)
• Insurance providers

Legal Requirements: We may disclose information if required by law, court order, or government agency.

No Sale of Data: We do not sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

What are Cookies: Cookies are small data files stored on your device to enhance your browsing experience.

Our Use of Cookies:

• Session cookies for website functionality
• Analytics cookies to track user behavior
• Marketing cookies to provide personalized content

Managing Cookies: You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for data transmission
• Secure password storage and authentication
• Regular security audits
• Restricted access to personal information
• Backup and disaster recovery procedures

Note: While we strive to protect your information, no security system is completely foolproof. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information:

• For the duration of your booking and tour
• For up to 3 years after your travel for customer service and dispute resolution
• As required by law or regulatory requirements

You can request deletion of your data by contacting us, subject to legal and contractual obligations.

8. Your Rights and Choices

Access: You can request a copy of your personal information.

Correction: You can update or correct your information by logging into your account or contacting us.

Deletion: You can request deletion of your information (subject to legal requirements).

Opt-Out: You can unsubscribe from marketing emails by clicking the unsubscribe link in our emails.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will delete it immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our services, you consent to such transfers.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. Please review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services signifies your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

Email: booking@kazirangavoyage.com
Phone:
Address: Rangia, Kamrup, Assam, 781354, IN

14. Your Consent

By using Kaziranga Voyage' website and services, you consent to our Privacy Policy and our collection and use of personal information as outlined herein.

Thank you for trusting Kaziranga Voyage with your travel information.